Privacy Policy

Effective Date: June 1, 2024

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services or websites. By using our services or accessing our websites, you consent to the practices outlined in this Policy. If you have any questions or concerns about this policy, please get in touch with our Privacy Office at [email protected].

This Privacy Policy should be read along with our Terms of Use and End User License Agreement (EULA).

1. Modiﬁcation

We reserve the right to modify this Privacy Policy at any time without notice. Please review it frequently for any changes. The updated version will be indicated by the “last updated date” and effective as soon as it is accessible. If we make material changes to this Privacy Policy, we will notify you here, post a notice on our website, or send you a notiﬁcation directly.

2. Information Collection and Use

When you register for DGwise services or visit our websites, we may collect personal information such as your name, email address, password, mailing address, telephone number, and payment details. We also gather non-personal information, like your IP address and browser type, to improve our services and website performance.

3. Secure DNS Look-Up

Certain DGwise services include a secure Domain Name System (DNS) look-up service to enhance browsing security. We collect and store anonymous Look-Up Statistics, such as DNS requests and domain names, to monitor service quality and analyze usage trends.

4. How We Use Collected Information

We use personal information to fulﬁl orders, improve marketing efforts, analyze service effectiveness, and customize user experiences. Non-personal information helps us assess website performance and enhance user satisfaction.

5. With Whom We Share Information

We may share user information with third parties to provide services, host support pages, or fulﬁl orders. Your information is shared securely and only for speciﬁed purposes outlined in this policy.

6. Change Your Personal Information

You can opt out of receiving communications or updating your personal information by contacting us or accessing your user proﬁle on our websites.

7. Referrals

Referral program information is used solely for program evaluation. Referral recipients can request that their data be removed from our database.

8. Use of Cookies

We use cookies to enhance user experience and track website usage. You can manage cookie settings in your browser, but disabling cookies may affect site functionality.

9. Clear GIFs (Web Beacons, Web Bugs)

Clear GIFs help us track email engagement and improve our marketing efforts. You can opt out of these emails by following the provided instructions.

10. Third-Party

Advertising and Links We include third-party ads and links for user convenience. Please review the privacy policies of linked websites, as we are not responsible for their practices.

11. Forums, Blogs & Discussions

Participation in forums or discussions is subject to their respective privacy policies. We are not responsible for information shared in these environments.

12. Security

We employ industry-standard security measures to protect your information from unauthorized access or alteration.

13. Legal Disclaimer

We may disclose your information as required by law or to protect our rights in compliance with legal obligations.

We reserve the right to update this Privacy Policy periodically. Please review this policy regularly to stay informed about how we collect, use, and protect your information.

Thank you for trusting DGwise with your privacy.